In late 2011,
Blue Cross Blue Shield of Florida (BCBS FL) terminated its contracts
with mental health and addiction service professionals in Florida.
BCBS FL brought in New Directions Behavioral Health to contract with
them. BCBS FL also turned over management of mental health and
addiction recovery benefits to New Directions.
We have heard
many complaints about how these changes affect patient access to care
and provider practices. We would like you to answer a few questions
below if you are:
patient or insured who has been negatively impacted by the
professional whose patients report negative impacts, or
professional who has been negatively impacted by the changes BCBSFL
has made. See More